It is about having the internet or app space to ask for something if you wanted it as a user of services, and being able to say that you can provide it in response as a small business, or a social enterprise. It is about being able to list what you provided, and who for. It is about anyone in the local area being able to provide feedback on those services, shaping how the local market develops. It is about putting accountability and consumer power into the hands of those who most need those services, who are often vulnerable, and who often feel unable to express dissatisfaction or room for improvement for services. And it’s about making those services most accessible and user-friendly through a simple web interface for vulnerable people in their own homes.

Reema - 07/18/2011