Help us to really understand what our residents and staff are saying about us.
Camden is looking for ways to interrogate, analyse and utilise the vast amount of unstructured information it has access to. Unstructured data could include the content of staff emails, letters, complaints, blogs and social media, journalistic activity or internal systems. The desired software would have the functionality to take in vast amounts of information from different types of sources, and then aggregate and analyse it accordingly. By understanding common themes, we can become more aware of issues which may not currently be apparent. Used properly, this resource could really open up the potential for sharing information and ideas in a constructive way.